Where Family Goals Begin...
Where Family Goals Begin...
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Shipping & Returns

SHIPPING POLICY

All orders over $80 with a delivery location within Australia will receive complimentary free shipping. All orders under $80 will receive a charge of $9.95 shipping for standard or $13.95 for express, which is applied at cart throughout the checkout process for Australian orders only. 

It is our priority to deliver your order as quickly as possible, which is why we offer next day dispatch on orders placed on Monday to Friday. Any order placed on a weekend or on a public holiday will be dispatched the next business day. This EXCLUDES preorders or custom orders.

All orders are expected to arrive within 3 - 10 business days of dispatch for standard and 2 - 4 business days of dispatch for express. 

We do offer Cairns Suburbs Local Drop-off which means Her him & bub personally drops it off within 1 - 4 business days. Customers who pick this option must supply us with the best time for drop off or if they prefer it to be left at the door. This is only Valid for those customers who live in our local region Cairns, Qld. The suburbs to qualify this shipping option are 
 

  • Aeroglen
  • Aloomba
  • Bayview Heights
  • Bentley Park
  • Brinsmead
  • Cairns City
  • Cairns North
  • Caravonica
  • Clifton Beach
  • Earlville
  • Edgehill 
  • Edmonton
  • Freshwater
  • Gordonvale
  • Holloways Beach
  • Kamerunga
  • Kanimbla
  • Kewarra
  • Lake Placid
  • Machans Beach
  • Manoora
  • Manunda
  • Mooroobool
  • Palm Cove
  • Paramatta Park
  • Portsmith
  • Redlynch
  • Smithfield
  • Stratford
  • Trinity Beach
  • Trinity Park
  • Westcourt
  • White Rock
  • Whitfield 
  • Woree
  • Yorkeys Knob

    INTERNATIONAL

    For New Zealand orders over $150AUD will receive complimentary free shipping. All orders under $150 will receive a charge of $25.95AUD shipping for standard which is applied at cart throughout the checkout process. 

    All orders are expected to arrive within 5 - 20 business days after dispatch. 

    RETURN & EXCHANGE POLICY

    Her Him & Bub will accept, for return or exchange, items that are in new condition, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 14 days from the original order. Items cannot be returned or exchanged after 14 days of the original order. 


    To Return or Exchange

    Please email us at info@herhimnbub.com for further instructions.